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(9 Fixes) Samsung TV Won’t Connect To WiFi [2022 How-To]

Samsung TV Won't Connect To WiFi

It’s Friday night. Perfect time for a movie.

So you prepare the snacks. And you sit comfortably on the couch.

Now, you’re ready…

But your Samsung TV is not… 

It won’t connect to the WiFi.

Those snacks and movie night spirit won’t go to waste.

Trust me. I can help you reconnect your TV to the WiFi.

Continue reading to find out:

  • 9 easy ways to fix your Samsung TV’s WiFi connection.
  • Most common causes of your TV’s WiFi connection problems.
  • And more….

Why won’t my Samsung TV connect to my wireless wifi?

Your Samsung TV won’t connect to your WiFi because you have a poor Internet connection. It might be that your TV’s firmware needs to be updated. Or your date and times settings or DNS server has been causing issues.


Samsung TV won’t connect to WiFi: 9 fixes


#1: Restart your WiFi modem

Of course, the first thing you want to consider doing is restarting your WiFi connection.

Normally, restarting your WiFi would refresh your network settings. As a result, it would speed up your Internet connection.

To restart your WiFi modem:

  1. Unplug your modem from its power source.
  2. Leave your modem unplugged for 30 seconds.
  3. Plug it back and wait for your modem’s LED lights to appear.

Now, you might want to check your WiFi signal strength.

To check your WiFi signal strength:

  1. Press the Settings button on your remote. 
  2. Navigate the menu on the left and select General.
  3. Select Network.
  4. Click Open Network Settings.
  5. Choose Wireless.
  6. Look for your WiFi’s nickname and check signal strength.

#2: Disconnect your devices from your WiFi 

Did you know? Internet packages always come with a data cap.

“What’s that?”

It’s the data limit given by your network service provider. This amount limits your Internet usage for a certain period of time.

Streaming platforms such as Netflix, Prime Video, Spectrum, and Youtube recommend at least 5 Mbps to stream content.

However, it’s not only your TV that uses the Internet. Other devices such as smartphones and PCs have apps that rely on the Internet.

So, for you to enjoy watching on your Samsung TV…

You disconnect your devices from your WiFi.

First, change your WiFi password:
  1. Look for your IP address on your modem or router. Also, take note of the username and password.
  2. On your web browser, enter your IP address.
  3. Enter your username and password.
  4. Click your WiFi security settings.
  5. Enter your new password.

As a result, all devices will disconnect from your WiFi.

Then reconnect your Samsung TV:
  1. Press the Settings button on your remote. 
  2. Navigate the menu on the left and select General.
  3. Select Network.
  4. Click Open Network Settings.
  5. Choose Wireless.
  6. Look for your WiFi network, then select.
  7. Enter your new WiFi password.

You’d expect a stronger Internet connection to your Samsung TV.

An alternative would be resetting your TV’s Network settings:

  1. Press the Settings button on your remote. 
  2. Navigate the menu on the left and select General.
  3. Select Network.
  4. Click Reset Network.
  5. Select Yes.

Your TV’s network settings have been reset. You can now reconnect your Samsung TV back.

#3: Connect an ethernet cable to your modem

If your Samsung TV has Internet connection issues with your WiFi…

You might consider connecting it directly with an ethernet cable.

Doing so would let you have a stable Internet connection.

Connect An Ethernet Cable To Your WiFi

Not to mention that it would allow you to have a 5 GHz Internet speed. That’s a much faster Internet speed.

To connect an ethernet cable to your WiFI:

  1. Plug in your ethernet cable to your modem.
  2. Connect the other end of your cable to your TV.
  3. A notification will pop up in the upper right corner of your screen. Click Yes.

Your screen will shift, telling you’re now connected to your wired network.

#4: Reboot your TV

If your Samsung TV has been connected to the Internet for quite some time…

You might consider rebooting it first before streaming again. Usually, rebooting your TV would refresh your Internet connection.

To do this, press and hold the Power Button on your remote for at least 5 seconds. Wait for your TV to turn off and on again.

Once turned on, check your WiFi signal strength. 

#5: Update your TV’s software

Your Samsung TV’s software manages your apps. And that includes your WiFi network settings.

Software updates would fix your TV’s settings and features. As a result, a better watching experience.

If you want to update your TV’s software, follow these steps:

Step 1: Press the Settings button on your remote. 

Step 2: Navigate the menu on the left and select General.

Step 3: Select Support.

Step 4: Click Software Update.

  • To check for updates, select Update Now.
  • To receive automatic updates, go to Auto Update and switch it on.

Your TV will scan for available updates.

#6: Edit your date and time settings

“What do my TV’s date and time settings have anything to do with my Internet connection?” 

I know you might be raising your eyebrows right now.

So here’s the answer…

Setting your TV to your current date and time allows you to access the Internet securely.

Bear in mind that your Samsung TV works like your typical PC. It has security features that protect your personal information while browsing the Internet.

So, you might want to adjust your TV’s date and time settings. You can do this automatically and manually.

To change your Samsung TV’s date and time automatically:

  1. Press the Settings button on your remote. 
  2. Navigate the menu on the left and select General.
  3. Select System Manager.
  4. Choose Time.
  5. Select Clock.
  6. Choose Clock Mode. 
  7. Check your Time Zone first.
  8. Choose Auto.

To change your Samsung TV’s date and time manually:

  1. Under Clock Mode, set it to Manual.
  2. Enter your current date and time.

#7: Check and update your DNS server

You might be wondering what a DNS server is.

To be precise, a DNS server lets you access websites online using your unique IP address.

For Samsung TVs, you must connect to DNS server 8.8.8.8.

So, if you’re having Internet connection issues, you might want to take a look at and update your DNS server.

To check and update your DNS server:

  1. Press the Settings button on your remote. 
  2. Navigate the menu on the left and select General.
  3. Select Network.
  4. Click Network Status.
  5. Choose IP Settings.
  6. Look for DNS Settings then set it to Enter Manually.
  7. On the DNS Server below, enter 8.8.8.8.

#8: Check your network band

Are there times that your smartphones connect to your WiFi while your TV does not?

If so, it might have something to do with your WiFi’s network band.

Network band refers to the interval of the frequency transmitted by your network. It accounts for your Internet speed.

A higher network band would mean shorter intervals in your WiFi signal. Thus, a faster Internet speed.

Network bands can be 2 GHz or 5 GHz. 

Of course, you might want the 5 GHz.

But here’s the catch: If you purchased your Samsung TV before 2018, it wouldn’t connect to a 5 GHz Internet speed.

So, you might want to check your WiFi’s network band.

Note: You can’t check your network band on iOS devices.

For Android devices:

  1. On your Home Screen, select Settings.
  2. Select WiFi.
  3. Tap on your connected network.
  4. Scroll down and look for Frequency Band.

For Windows devices:

  1. Select the WiFi icon in the bottom right corner of your screen.
  2. Click your connected network.
  3. Select Properties.
  4. Look for Network Band.

For MacBook computers:

  1. Connect to your WiFi network.
  2. Using your keyboard, hold the Option button, then click the WiFi icon.
  3. When the pop-up appears, look for Channel.

If you have a 5 GHz Internet speed and your Samsung TV appears to be incompatible with it…

You might want to contact your network provider.

#9: Reset your TV

If any of the suggestions above won’t work…

You might consider resetting your TV. This would help revise your network settings.

To reset your Samsung TV:

Step 1: Press the Settings button on your remote. 

Step 2: Navigate the menu on the left and select General.

Step 3: Select Support.

Step 4: Click Self-Diagnosis.

Step 5: Choose between Reset SmartHub and Reset.

  • To remove your apps that are not pre-installed, click Reset SmartHub.
  • To reset your TV to default settings, click Reset.

People also ask:


Why won’t my Samsung TV stay connected to WiFi?

Slow Internet connection mainly causes your Samsung TV to disconnect from your WiFi. You can solve this quickly by:

  • Rebooting your TV.
  • Restarting your modem.
  • Disconnecting other devices from your WiFi.
  • Connecting an ethernet cable to your modem.

Looking at your TV’s settings would also address your Internet connection problems. You can do this by simply:

  • Updating your firmware.
  • Setting your DNS server to 8.8.8.8.
  • Adjusting your date and time settings.

Perhaps, your WiFi package might be incompatible with your Samsung TV. So, you might want to check your network band.

To learn more about these fixes, refer to the suggestions above.