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(9 Fixes) Samsung TV Bluetooth Not Working [Updated 2023]

Samsung TV Bluetooth Not Working

Since the 90s, Bluetooth has been the go-to for all connection needs.

However, for something that’s supposed to pair two devices together…

“It sure does a bad job with my Samsung TV.”

Or so I said…

Until I found a way to get the connection up and running.

Let me share these tips with you.

Keep reading to discover:

  • How to factory reset your Samsung TV to fix Bluetooth issues.
  • 9 quick solutions to a Samsung TV that won’t connect to Bluetooth.
  • 2 effortless steps to enabling your Bluetooth on Samsung’s service menu.
  • Everyday household items that may block Bluetooth signals from reaching your TV.
  • And so much more…

Why won’t my Samsung TV connect to Bluetooth?

Your Samsung TV won’t connect to Bluetooth because of interference or range. There might also be glitches and errors on your TV that you can solve with a power cycle or firmware update. Otherwise, Bluetooth Support might be disabled on the service menu. Or your TV might not have Bluetooth at all.

Samsung TV Bluetooth not working: 9 fixes

#1: Power cycle your TV

There are times when your TV suddenly develops an error or a glitch…

For no reason. At all.

This usually happens when there are stuck processes or tasks on your TV.

But, don’t worry. A restart quickly fixes this.

However, a simple restart won’t do.

Power Cycle Your TV

Instead, you’ll have to do a power cycle. You can perform one using these instructions:

  1. Turn your Samsung TV off.
  2. Remove it from the socket.
  3. Don’t do anything for 30 seconds.
  4. Plug it back into the power source.
  5. And turn it back on.

Those 30 seconds are what separates power cycling from a simple restart. It might seem like a small amount of time, but it makes a world of difference.

You see, regular restarts won’t actually shut your TV down. It’ll just put it on Standby or Sleep Mode.

Unplugging it for 30 seconds allows your TV to rid itself of all its charges…

Therefore also removing all pending tasks on your Samsung TV’s software.

#2: Ensure that your TV has Bluetooth

Before anything else, there’s something that you need to do:

And that’s to check if your Samsung TV has Bluetooth.

There are 3 quick ways to check this. These are:

Check if you have the Samsung One Remote

Do you have the old Samsung TV remote or the new Samsung One Remote?

If it’s the latter, then you have Bluetooth.


Because One Remote uses Bluetooth in connecting to Samsung TVs.

Look at your Sound Settings

Next, you can also check your Sound Settings to check if you have Bluetooth. This is how you can do that:

  1. Press the Settings button on your remote.
  2. Head to the Sound section.
  3. Select Audio Output.

If there’s an option called “Bluetooth Speaker List” on your screen, you have Bluetooth.

Ask your Samsung TV

Lastly, if you have Voice Assistant enabled, you can also ask your TV directly if it has Bluetooth.

Just call your Voice Assistant by saying its name…

And then ask, “Do you have Bluetooth?”

You may also be interested in: Does My Samsung TV Have Bluetooth?

#3: Remove potential interference

Are you trying to connect wireless earphones to your TV using Bluetooth?

If so, do you notice any of the following:

  • Delayed audio.
  • Intermittent dropping.
  • Static or hissing sound.

That means that something is blocking your Bluetooth connection.

Bluetooth waves may be invisible, but that doesn’t mean they can’t be interrupted.

These are some items that are known to block Bluetooth signals:

  • Metal.
  • Microwaves.
  • Radio waves.
  • Plaster and glass.
  • Fluorescent lights.
  • 2.4 GHz Wi-Fi signals.
  • Water-filled containers.

Look around your Samsung TV and remove what you can on that list.

Furthermore, you can also use Bluetooth scanners to look for other possible interference.

#4: Move your device closer to the Samsung TV

If you can’t do anything about the interference around your TV…

You can do the next best thing and move your other device closer instead.

How close?

Bluetooth can reach up to 30 feet or 9.1 meters in a clear area.

So, as long as your device is within that range…

You’re good to go.

#5: Disconnect all other devices on your Samsung

Were you able to connect other devices on your TV using Bluetooth before?

If yes, that might be your problem.

To be exact, you might have too many devices connected to your Samsung TV.

But the good news is there’s an easy way to fix this.

And that’s to get rid of all other devices on your TV. To do this, perform the following instructions:

  1. Press the Settings button on your Samsung TV remote.
  2. Go to Sound.
  3. Head to Sound Output.
  4. Tap Bluetooth Speaker List.
  5. Select the Bluetooth device you want to remove.
  6. Choose Disconnect.

#6: Update your Samsung TV

Update Your Samsung TV

Another thing that could be causing your Bluetooth issue is outdated firmware.

The solution for this? Update your firmware, of course.

Not only will this get rid of the glitches, but it can also:

  • Lengthen its lifespan.
  • Introduce new features.
  • Make it faster and snappier.
  • Patch out other errors on your TV.

Now, to update your Samsung TV, you have 2 choices:

  • Through the Settings menu.
  • With a flash drive.

Don’t worry. I’ll walk you through both.

Settings menu

  1. Press the Settings button on your Samsung TV remote.
  2. Go to the Support tab.
  3. Head to Software Update.
  4. Select Update Now.

Flash drive

Alternatively, if your Samsung TV doesn’t have internet…

You can also update your firmware with a flash drive.


Updating with a USB can be divided into 3 steps:

Step 1: Get a flash drive

Ensure that you get the correct flash drive for the job. Look for a USB that meets these criteria:

  • At least 2 Gb of free space.
  • Formatted into FAT32, EXFAT, or NTFS.

Once you’ve secured one, proceed to…

Step 2: Download the update
  1. Insert the flash drive into your computer or laptop.
  2. Go to the Samsung Downloads Page.
  3. Enter your TV’s model number.
  4. Download the latest firmware available.
  5. Extract the downloaded file.
  6. Copy the extracted file to your flash drive.
Step 3: Install the update
  1. Turn your TV off.
  2. Insert the flash drive into your TV’s USB port.
  3. Power your TV on.
  4. Once a prompt appears on the upper left side of your screen, press Yes.

To have a clearer understanding of how to update your Samsung TV…

It would help if you watched this in-depth video:

#7: Factory reset your TV

Sometimes, you can’t fix your Samsung TV’s issues with an update.

In that case, you’ll need to factory reset your entire TV.

Not only will this remove all malware and glitches on your Samsung…

But it’ll also make your TV perform better and clear up space.

Don’t worry. It won’t take long for you to reset your Samsung TV with these steps:

Samsung TVs released after 2020

  1. Press the Home button on your remote.
  2. Head to Settings.
  3. Under Support, go to Device Care.
  4. Tap Self Diagnosis.
  5. Select Reset Smart Hub.
  6. Enter the PIN for your TV. By default, this should be 0000.

Samsung TVs released between 2015 and 2020

  1. Press the Home button on your remote.
  2. Head to Settings.
  3. Under Support, go to Self Diagnosis.
  4. Select Reset Smart Hub.
  5. Enter the PIN for your TV. By default, this should be 0000.

Earlier Samsung TV models by their year of release

  1. 2012: Smart Hub > Tools > Settings > Reset.
  2. 2013: Menu > Smart Hub > Smart Hub Reset.
  3. 2014: Menu > Smart Features > Smart Hub Reset.
  4. 2015: Menu > Smart Hub > Reset Smart Hub.

#8: Enable Bluetooth on your service menu

“I’m confused. My TV manual says that my Samsung should have Bluetooth, but I can’t find it anywhere.”

…is what I said a few years ago when I got my first Samsung TV.

So, I gave Samsung a call.

As it turns out, they forgot to enable Bluetooth on my device.

But, instead of going to my house in person, they just taught me how to enable Bluetooth myself.

And that’s what I’m going to teach you as well. You can enable Bluetooth in your Samsung TV with these 2 easy steps:

Step 1: Go to your service menu

Have you heard of the service menu?

Chances are, you haven’t…

Unless you’re a technician.

You see, Samsung hid some settings from the general public.

This is because you might damage your TV by changing one of these settings.

However, you can still access them, and you’ll need to if you need to enable Bluetooth.

Although, you’ll need to access it unconventionally.

What I meant by that is you’ll need a specific code before you can enter the service menu.

As for the code, it also varies from TV to TV. What you can do instead is try all of them:

  • Mute > 1 > 1 > 9 > Power.
  • Mute > 1 > 8 > 2 > Power.
  • Info > Settings > Mute > Power.
  • Sleep > P.STD > Mute > Power.
  • P.STD > Menu > Sleep > Power.
  • Display/Info > Menu > Mute > Power.
  • Display/Info > P.STD > Mute > Power.

You’ll know that you’re successful when a menu appears as you press the Power button.

After that, proceed to:

Step 2: Enable Bluetooth

  1. Head to Options.
  2. Go to the MRT Option menu.
  3. Toggle on BT Support.

#9: Get in touch with Samsung

There’s a saying that goes:

“You can do everything right and still fail.”

That quote applies to life, and it applies to your Samsung TV too.

The good news is, there’s one more thing you can do if nothing’s working to fix your TV.

And that’s to contact Samsung themselves.