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(13 Fixes) Ring Doorbell Keeps Ringing [Updated 2022]

Ring Doorbell Keeps Ringing

“Hello, is anyone there?”

You ask to an empty doorstep for what seems like the millionth time.

Ever since you got this new Ring Doorbell…

It won’t stop ringing.

And you’re starting to wonder if it’s all in your head.

Let me assure you: It’s not.

In fact, allow me to help before you lose your sanity.

Keep reading to discover:

  • 13 attested solutions to a Ring Doorbell that keeps ringing.
  • How to check the health of your Ring Doorbell that won’t stay silent.
  • Why bad network connection can cause your Ring Doorbell to ring and 3 steps to fix it.
  • Privacy vs. Motion Zones: Which is better at stopping your Ring Doorbell from chiming.
  • And so much more…

Why does my Ring Doorbell keep ringing?

Your Ring Doorbell keeps ringing because of a low battery. Otherwise, it’s falsely flagging all motion in its camera and notifying you. Bad network connection, corrupted cache, and debris can also cause this problem. Outdated firmware might also be the culprit.


Ring Doorbell keeps ringing: 13 easy fixes


#1: Check the Device Health of your Ring Doorbell

The first step of knowing what’s wrong with your Ring Doorbell?

Asking the device itself.

Fortunately, this is possible using the Ring app and its Device Health feature. This is a menu wherein you can see important information about your device, like its:

  • Battery status.
  • Type of power source.
  • Network signal strength.
  • Last time you checked the device’s health.
  • And other tools such as a Wi-Fi tester, Notifications Troubleshooter, Ring Status, etc.

Now, here’s how you can check the Device Health of your Ring Doorbell:

  1. Open the Ring app on your smartphone. (Available on Android and iOS).
  2. If you haven’t already, connect the doorbell to the app.
  3. Select your Ring Doorbell from the list of devices on the app’s home screen.
  4. Tap Device Health.

#2: Ensure that your chime is compatible with Ring

Do you use your Ring Doorbell with a non-Ring chime?

If so, your device might be ringing because the chime isn’t compatible with the Ring Doorbell.

Now, you might be wondering:

“How can I know which chimes are compatible with the Ring Doorbell?”

You can easily check Ring Doorbell and chime compatibility on this website.

However, I recommend just buying the Ring Chime Pro if you’re looking for a new one. This device has the following features:

  • Nightlight.
  • Snooze alerts.
  • Extended coverage for connectivity.
  • 2.4 GHz and 5.0 GHz network compatible.

#3: Check for debris around your doorbell

Next, look around your doorbell.

Why?

There might be dirt or dust that’s triggering it to ring.

Or worse, some debris might’ve damaged your device.

So, ensure that you also feel around for cracks around your Ring Doorbell.

If you suspect that these might be the issue…

Promptly remove all foreign objects around your device.

#4: Look for exposed wires

Look For Exposed Wires If Your Ring Doorbell Keeps Ringing

Do you use your Ring Doorbell with a battery or an outlet?

If it’s the latter, I urge you to check your power cord.

There might be a bit of exposed wire on it.

You see, an uneven flow of charge can cause glitches on any device. And yes, that includes random chiming on your Ring Doorbell.

So, in this case, what should you do?

Well, you can always replace the power cord.

However, it might be cheaper just to fix the cord instead. This is possible through a repair process called splicing.

To splice any power cord, here’s what you need to do:

  1. Find the exposed part of the cord.
  2. Measure 1-inch from both sides of the exposed part.
  3. Cut the cord into 2.
  4. Unsheath the cable using the measurements from step #2.
  5. Repeat steps #2 to #4 for the smaller wires inside.
  6. Bind the wires by putting a heat shrink tubing over them. 
  7. Solidify the connection between the tubing using a heat gun.
  8. Repeat for the main cord.

Note: As cheaper options, you can use electrical tape instead of tubing. And a matchstick instead of a heat gun.

#5: Adjust your Motion Zones

A typical Ring Doorbell has about a 160-degree horizontal viewing angle.

Usually, this is a good thing. A wider viewing angle means your doorbell can catch more movement.

However, your Ring Doorbell might be triggered by random objects on the corner of its camera.

So, what can you do about this?

The answer is simple. 

Create Motion Zones. These would enable your Ring Doorbell only to detect motion on specific parts of its vision.

To make Motion Zones for your Ring Doorbell, follow these directions:

  1. Open the Ring app.
  2. Go to the Devices tab.
  3. Choose your Ring Doorbell from the list of devices.
  4. Tap Motion Settings.
  5. Select Edit Motion Zones.
  6. Pick Add A Zone.
  7. Highlight your desired Motion Zones.
  8. Save your new settings.

Furthermore, you can also choose the notifications you receive from Motion Zones. To do this, you must:

  1. Head back to the Devices tab on the Ring app.
  2. Choose your Ring Doorbell from the list of devices.
  3. Tap Device Settings.
  4. Select Notification Settings.

After that, you can choose any of the following notification settings:

  • App Alert Tones: Choose your preferred alert noise.
  • Linked Chimes: Set the alerts you want your chimes to play.
  • Notification Preferences: Pick the notifications that you need.
  • Rich Notifications: Get alerts even when the app isn’t opened.

#6: Create a Privacy Zone

Alternatively, you can also create something called a Privacy Zone. This is the complete opposite of Motion Zones.

Whereas you can select the areas you want your doorbell to look in Motion Zones…

You can choose which spots you don’t want your doorbell to check in Privacy Zones.

To create Privacy Zones, all you must do is:

  1. Open the Ring app.
  2. Go to the Devices tab.
  3. Choose your Ring Doorbell from the list of devices.
  4. Tap Device Settings.
  5. Head to Privacy Settings.
  6. Press Edit Privacy Zones.
  7. Select Add (+).
  8. Highlight your desired Privacy Zones.
  9. Save your new settings.

#7: Change your Motion Sensitivity Settings

Do you live in a neighborhood with many cars? Or perhaps in a particularly walkable neighborhood?

If so, the movement around your house may trigger its motion detectors.

Fortunately, Ring allows you to adjust its Motion Sensitivity Settings.

This way, you can change how likely your doorbell will chime when it detects motion.

You can change your Motion Sensitivity Settings with these quick steps:

  1. Open your Ring app.
  2. Tap the More (3 horizontal lines) icon on the upper left side of the app.
  3. Choose your Ring Doorbell from the list of devices.
  4. Go to the Motion Settings tab.
  5. Use the Motion Sensitivity slider to adjust your settings.

#8: Reconnect the device to your network

A loose network connection can also cause random ringing from your doorbell.

Fortunately, you can easily reconnect your Ring Doorbell to Wi-Fi with these 3 steps:

Step 1: Remove the Ring Doorbell from its mount

When you bought your Ring Doorbell, did you see a screwdriver inside its box?

If so, use that screwdriver to unmount the Ring Doorbell from your door.

Otherwise, you can just buy a Torx 15 screwdriver as a substitute.

Step 2: Disconnect the Ring Doorbell from Wi-Fi

  1. Ensure that the Ring Doorbell and your phone are placed next to each other.
  2. Open the Ring app.
  3. Tap the More (3 horizontal lines) icon on the upper left side of the app.
  4. Head to the Devices tab.
  5. Choose your Ring Doorbell from the list of devices.
  6. Go to Device Health.
  7. Select Network Name.
  8. Press Disconnect From Network.

Step 3: Reconnect the Wi-Fi network

  1. Return to Device Health.
  2. Now, select Change Wi-Fi Network.
  3. Tap Continue.
  4. Flip your Ring Doorbell so that it’s facing downwards.
  5. Press the orange button on your doorbell.
  6. Once the light on your Ring Doorbell starts spinning, choose Join on the app.

#9: Clear the cache on your Ring app

Next, do you have the App Alert Tones enabled? And if so, do you only hear the ringing from your app?

In that case, you need to clear the cache of your Ring app.

You might be asking:

“What’s cache?”

Cached data is information stored on each app about you.

Notice how apps don’t ask for your credentials once you have logged in? That’s because of cache.

Here’s the problem:

The cache on your phone for a long time can get corrupted.

And corrupted cache can cause glitches in your system.

Quickly clear your app cache using these directions:

For iOS devices

  1. Go to the Settings menu of your phone.
  2. Scroll down until you see the Ring app.
  3. Select the Ring app.
  4. Toggle on “Clear app cache on next launch.”
  5. Re-open Ring.

For Android devices

  1. Go to the Settings menu of your phone.
  2. Head to Apps.
  3. Press App Management.
  4. Scroll down until you see the Ring app.
  5. Select the Ring app.
  6. Tap Data Usage.
  7. Clear Cache and Clear Data.

You might also be interested in: 3 Easy Steps To Clear Cache On The Ring App

#10: Update your Ring Doorbell

Firmware is often called the “software for your hardware.”

Why?

Because it allows your devices to run properly and without any hitch.

Fortunately, firmware updates automatically.

That said, there are times when glitches stop your updates from working.

And in that case, the best thing you can do is manually update your Ring device with these steps:

  1. Open the Ring app.
  2. Select the More (3 horizontal lines) icon on the upper left side of the app.
  3. Head to the Devices tab.
  4. Choose your Ring Doorbell from the list of devices.
  5. Go to Device Health.
  6. Under Device Details, press Firmware.
  7. Tap Firmware Version to trigger an update.

#11: Factory reset your Ring Doorbell

Every problem has an “if-all-else-fails” solution.

For your Ring Doorbell?

If it still won’t stop ringing after the solutions above, it’s time to factory reset it. This means removing all saved settings and preferences on the doorbell.

Now, here’s how you can factory reset any Ring Doorbell device:

  1. Unscrew the Ring Doorbell from its mount.
  2. Remove the security screws to loosen the faceplate.
  3. Locate the Setup button inside your Ring Doorbell.
  4. Press and hold the Ring Doorbell for 10 seconds.
  5. Once you get confirmation that your Ring Doorbell has been reset, open the Ring app.
  6. Follow these directions to complete the reset:

More > Device Settings > General Settings > Remove This Device.

#12: Replace the battery

Have you ever had a device malfunction because of a low battery?

I have. All the time.

And that’s another possible reason why your Ring Doorbell keeps chiming.

For this, I have good news and bad news.

Bad news first:

The Ring Video Doorbell (1st and 2nd generation) doesn’t have a removable battery.

But the good news is Ring will replace the battery for you if it’s not more than a year old.

As for the other Ring Doorbell models, you have 2 choices:

First, you can buy a new battery.

Or alternatively, you can buy a solar charger for Ring Doorbell at $49.99.

Now, if you’re wondering how to change the battery of a Ring Doorbell…

Refer to this video:

#13: Contact Ring for support

If you already did everything above and nothing’s working, there’s one last thing you can do:

And that’s to let others help you.

More specifically, here’s where you can get in touch with Ring for a consultation.