Netflix is my go-to choice when I want to watch movies or TV shows.
And the other day, I had everything set to watch the Netflix show, Cobra Kai.
But there was just one important thing missing: sound!
Luckily, I found some easy fixes.
Let me share them with you.
Keep reading to find out:
- How you can unmute a webpage.
- 7 easy ways to fix the sound for Netflix.
- How to double-check if the Netlfix server is down.
- Why it’s important to choose the correct audio stream.
- And lots more…
Netflix no sound – causes
You don’t have sound while watching Netflix because there’s something wrong with the audio settings from your device. Or it’s because the audio is sent to a connected Bluetooth device or the wrong audio channel is activated. Another reason could be that the correct audio drivers are not installed.
Netflix no sound – 7 ways to fix it
#1: Play different content
We start simple.
Try playing a different Netflix movie or TV show and see if it solves the issue.
Alternatively, play audio from another app or website.
For example, open a clip from YouTube or stream a song on Spotify.
Moreover, try testing on a different device or different browser.
Also, you can restart the Netflix app on your watching device.
This helps narrow down the troubleshooting.
#2: Check your audio settings
Smart TV
It’s possible you accidentally activated the mute function on your device.
So, if you have a TV with a remote control, press the mute button again to turn it off.
Plus, some people use external TV speakers instead of internal TV speakers.
If that’s the case, then select the right set of speakers to where the sound is sent.
Also, double-check the HDMI and audio connections. If necessary, try it with a different cable.
You might also like: (9 Fixes) Netflix Not Working On Smart TV
Windows PC
And if you’re watching Netflix on a Windows PC, then check the computer speakers as well.
It happens a lot that they’re muted by accidentally pressing the wrong keyboard buttons.
But it’s easy to fix that by taking these 3 easy steps:
- Right-click on the Speakers Icon on the taskbar.
- Choose Open Volume Mixer.
- Unmute the Volume Control from the speakers.
Plus, the Netflix tab may be muted if you’re watching via the web browser.
Then you need to check this and unmute it.
Here’s how to do it 3 simple steps:
- Right-click on the Netflix tab.
- Search for Unmute site.
- Click on it to unmute it.
Here’s a video on how to do it in Google Chrome:
And if you watch on a mobile device, unmute it via the volume buttons or check the volume settings.
#3: Turn off Bluetooth
This one has happened to me so often that it has become a bit embarrassing.
See, I listen to music on my wireless headphones, which I connect via Bluetooth.
But I always forgot to disconnect them.
As a result, the Netflix sound still goes to my headphones.
Luckily, the solution is easy: turn off Bluetooth.
Here’s how to do it on an Android device and Apple iPhone in 3 steps:
- Go to Settings.
- Select Bluetooth.
- Turn off Bluetooth.
Then try again.
#4: Select the correct audio channel
Netflix offers different audio options.
With the best 1 being the Dolby Digital Plus 5.1.
To see if it’s available, you can look on Netflix on the movie description page.
Find the Dolby Digital Plus 5.1 icon or a 5.1 icon.
With this, you can experience the most clear surround sound from your entertainment system.
But if your audio system is set to stereo, then you’ll have no sound at all.
Then you need to switch it to 5.1 surround.
“How can I tell if my audio system has 5.1 surround sound?”
You can check the manual of your sound system…
Or the back of the audio device itself and look for at least 5 audio output connections.
If you don’t have it, use the regular stereo audio available on Netflix.
Or try a different audio stream, depending on which device you’re watching, as part of the troubleshooting.
You can do that, for example on a smartphone…
With 6 easy steps:
- Go to the Netflix app.
- Choose a movie or TV show.
- Start playing.
- Tap the screen.
- Go to Audio & Subtitles (dialogue box).
- Select a different audio channel or a different language.
Then see if the audio came back.
You might also like: (9 Fixes) Netflix Not Working On Firestick
#5: PC audio drivers
The PC audio drivers are crucial to get your sound up and running.
If they are not installed or up to date, they can stop the sound from working.
Therefore, check the website of your PC or laptop manufacturer and look for the support section.
Then search for the correct drivers, download, and install them.
When you’re done, restart the PC and see if the sound is back.
#6: Check the server status from Netflix
Netflix is dependent on a stable internet connection.
And once in a while, the server from Netflix is down and can create the following problems:
- Sound issues.
- Bad video quality.
- Delay or buffering in streaming.
Then check the server status from Netflix.
You can check out this link for that.
If it’s green, it’s good to go.
But if it’s red, you have no other option except to wait until it’s up and running.
#7: Contact support
If you tried all the previous fixes and still have no luck, then you can contact support.
You can reach them via the Netflix app by taking these 3 steps:
- Select More or the profile icon.
- Choose Help.
- Choose the Call or Chat button.
Or you can reach them via this link.