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LG TV WiFi Is Turned Off: 11 Ways To Fix It (2023)

LG TV WiFi Is Turned Off

“Life is Good.”

LG’s slogan says.

But it feels the other way around as your LG TV’s WiFi is turned off.

I see it can be frustrating. 

So let me help you out.

Read on to discover:

  • 11 easy ways to fix the WiFi from your LG TV.
  • How disabling Quick start and Simplink can solve the issue.
  • How to create a hotspot via your smartphone and connect your LG TV to it.
  • Why you need to update the firmware to fix the WiFi (and how to do it via a USB stick).
  • And that’s only the beginning…

Why is my LG TV WiFi turned off?

Your LG TV WiFi is turned off because there are problems with your router. It can also be due to wrong network settings. Or the wired connection from the WiFi circuit is tangled up. And in some cases, the problem stems from the wrong date and time settings.

LG TV WiFi is turned off: 11 fixes

#1: Restart the devices

We start easy by restarting your TV. Just turn it off and back on.

Did it work?

If not, then unplug the TV and all the necessary devices, like the router and modem as well.

This helps to refresh all the connections.

The best way to do this is in this order:

  1. Unplug the TV, the router, and the modem.
  2. Leave them unplugged for a minute.
  3. While leaving the TV unplugged, only replug the router and modem. Wait until you have the internet fully working.
  4. When you have the internet back, then it’s time to replug the TV.

Then try out your LG TV and see if it has WiFi again.

Read next: LG TV Keeps Turning Off: 9 Ways To Fix It

#2: Inspect the router

Inspect The Router

If you don’t have a WiFi signal coming from the router…

It’s time to inspect the router from top to bottom.

Starting with…


We start with the frequency. And most routers have 2. Those are: 2.4 GHz and 5.0 GHz.

I can give you all the details, but I rather keep it short and simple.

Basically, it comes down to this: 2.4 GHz has a longer range. But it’s a bit slower with the data processing.

On the other hand, 5.0 GHz has a bit less of a range. Regardless, it’s faster with data processing.

So, depending on your situation, you can choose the best frequency. 

But, in general, 2.4 GHz is the most compatible frequency. That’s since some devices aren’t supported by 5.0 GHz.

And truth be told, you won’t notice that much difference in data processing.


All routers come with certain symbols. And they flash or light up when there’s an active internet connection.

So, if some lights aren’t blinking, look in the router manual to know what it means when they’re not.

Additionally, contact your Internet Service Provider (ISP) to verify the internet connection.

Strenght of the WiFi signal

A weak WiFi signal can also be the reason your LG TV loses its connection to the WiFi.

The cool thing is that it’s very easy to troubleshoot the strength of your WiFi signal. All you need is a smartphone or tablet.

Get your phone or tablet and hold it nearby the TV. Check how many WiFi bars you see.

3 bars mean very strong. If you see 1 or 2 bars, the signal is too weak.

If the WiFi signal is too weak, then place the TV closer to the router.

Or buy a better WiFi router or add a WiFi extender.

#3: Change date and time zone

Your LG TV won’t connect to the WiFi is because of the date and time zone settings.

Bummer, I know.

But no worries, it’s real easy to fix this with the following steps:

  1. Push the Gear button from the remote control.
  2. Go to All Settings.
  3. Select General.
  4. Go to Time & Date.

Then set the time and date, and then after, try to connect to the WiFi.

#4: Try a mobile hotspot

Is your router still uncooperative?

Forget about them for now.

Try to create a mobile hotspot with your smartphone.

This easy fix is very helpful.

Why’s that, you ask?

Because if your LG TV connects with the mobile hotspot…

You know the wireless connection from the TV itself is OK.

So, let’s try it out.

Warning: Check your mobile data plan to prevent extra costs when using more data than usual.

Here’s how to create a mobile hotspot with an Android smartphone:

  1. Select Settings.
  2. Go to Portable Hotspot.

Then set up your mobile hotspot. 

Make sure you write down the name and password from the mobile hotspot because you’ll need it to connect your LG TV with it.

And here’s how to do it on an Apple iPhone:

  1. Select Settings.
  2. Select and activate Personal Hotspot.

Make sure you enable Allow others to join, and you’re good to go.

Place the phone close to the TV and connect to the mobile hotspot. 

It goes the same as you were like to connect to the WiFi…

But now you choose your smartphone mobile hotspot.

#5: Disable Quick Start and Simplink

Sometimes, the features that come with the TV can be the cause of disconnection.

So, as part of the troubleshooting, it’s best to disable them to see if they’re the culprit. 

This way, we know if the TV has an issue or not.

Quick Start

This is a cool feature that allows your LG TV to turn on quickly when it’s on standby mode.

However, when your LG TV won’t connect to the WiFi…

Then turn Quick Start off.

So take these steps to disable Quick Start:

  1. Press the Gear button from your remote control.
  2. Go to All Settings.
  3. Go to General.
  4. Highlight Quick start and disable it.

Pro tip: After you disable Quick Start, power cycle your LG TV. 

Then try it out and see if the WiFi is turned on.


This cool feature allows you to control other connected HDMI devices with your TV remote control.

For example, if you turn off the LG TV, the connected device also turns off.

But, as part of the troubleshooting, it’s better to turn it off when your LG TV won’t connect to the WiFi.

And here’s how to do it:

  1. Press the Gear button from your remote control.
  2. Go to All Settings.
  3. Go to General.
  4. Highlight Simplink (HDMI-CEC) and disable it.

Did it work?

If not, proceed to…

#6: Update the firmware via USB

Your LG TV needs firmware updates from time to time. Doing so fixes bugs that affect your TV. One of which is a bug that causes your WiFi to malfunction.

Moreover, there’s an option in the TV settings to activate automatic updates.

This is all easy peasy when your LG TV is connected to the internet.

But since that’s not the case, no worries…

There’s a simple workaround for it.

You only need a USB drive and a computer with internet access. Then you can take these steps:

  1. Go to the LG official software & drivers page and look for your LG TV model.
  2. Select your LG TV model from the drop-down list.
  3. Then plug the USB drive into your computer.
  4. Make a folder on the USB with the name: LG_DTV.
  5. With the mouse, right-click the zip file firmware name and select Extract All into the LG-DTV folder from the USB. 
  6. Wait until the extraction is finished.
  7. Remove and eject the USB drive from the computer.

Then go to the LG TV and take these steps:

  1. Place the USB drive into the USB port from the LG TV.
  2. USB UPDATE READY should appear.
  3. Choose Install.
  4. Follow the given steps on the LG TV to finish the update.
  5. When the update is installed and completed, turn the LG TV off for 10 seconds and then turn it on again.

Note: The folder’s name has to be exactly the same as shown above.

Further reading: 2 Ways To Get Roku On Your LG Smart TV

#7: Try it with an ethernet cable

To see if your LG TV can receive any internet signal at all…

Try it with an ethernet cable

Check on the back of your LG TV. It has Internet input. That’s where you’ll plug in the ethernet cable.

Then try it out and see if your LG TV can get on the internet.

#8: Factory reset the LG TV

Factory reset is, in a lot of cases, the best solution. 

It resets your TV like it was just coming out of the factory. This lets you start with a clean sheet.

Warning: A factory reset deletes all your personalized and customized settings. Therefore write down your personalized settings like login details. Because you might need them during the new setup.

So, to factory reset your LG TV you can take these 5 simple steps:

  1. Push the Gear button from your remote control.
  2. Go to Settings.
  3. Navigate to General.
  4. Then go to Reset to Initial Settings.
  5. Confirm the reset.

And you’re done.

For visual guidance, you can check out this helpful video:

You might also like: (9 Methods) How To Reset LG TV

#9: Change DNS settings

If you’re able to connect to the router, but you’re still experiencing issues…

It’s time to check your DNS settings.

And I know, this sounds like trouble…

But truth to be told, this is an advanced step, and I’ll guide you through it. Just follow these steps:

  1. Go to Settings.
  2. Then go to Network.
  3. Select General.
  4. Go to WiFi.
  5. Then choose Other Network
  6. Navigate to Advanced WiFi Settings.
  7. Go to DNS server Settings.
  8. Uncheck Set Automatically box.
  9. Type in:
  10. Select Connect.

Once done, try out the WiFi connection.

If it didn’t work, it’s time to…

#10: Inspect the wired connection

This fix needs some expertise…

But it doesn’t matter if you aren’t much of an expert…

I’m here to guide you through it.


When I did some research, there were a few cases like this…

And it involves the WiFi circuit in the back of the LG TV.

Because in the back of the LG TV there’s a WiFi circuit located. 

Within that circuit, the wires may get tangled with each other.

And this can mess up the WiFi signal.

Warning #1: Don’t proceed to do this if you’re not confident. And if you want this to go the best way, refer to a technician.

Warning #2: If you proceed with it, unplug the power from the LG TV first.

Now, here are the steps that can be taken to straighten the wires from the WiFi circuit:

  1. Open the back of the LG TV.
  2. Look for the WiFi circuit.
  3. Straighten the wires that are mixed up.

Then restart your LG TV and try again.

#11: Contact LG support

If you tried all the previous fixes and nothing worked out…

It’s time to contact LG support.

Make sure you write down your TV model since they can ask for this.

Optionally, you can schedule an appointment with an LG technician.

Bonus: Consider using a streaming device

If your LG TV just won’t connect to the internet, you might consider using a streaming device.

It’s easy to use and doesn’t cost you as much as buying a completely new TV. 

For example, a Roku 4K TV stick is being sold for under 40 USD, and an Amazon Fire TV stick is even sold for under 30 USD.

Plus, you can even control it easily with your smartphone.

Definitely something to think about before you get rid of your LG TV.