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LG TV Not Connecting To WiFi: 11 Ways To Fix It (2022)

LG TV Not Connecting To WiFi

In his latest Netflix special “Inside”, the famous actor and comedian Bo Burnham sang: 

“Welcome to the internet, have a look around. 

Anything that brain of yours can think of can be found.”

…Supposedly.

I haven’t watched it yet personally.

Because it’s been ages and I still can’t connect to the Wi-Fi!

Let’s work on this problem together.

Keep reading to discover:

  • 11 ways to fix an LG TV that won’t connect to a Wi-Fi network. 
  • How to fix the location glitch that stops your TV from having Wi-Fi.
  • What’s a DNS server (and how changing it can affect your internet).
  • Where you can find your router’s interface so that you can change its settings.
  • And so much more…

Why won’t my LG TV connect to WiFi?

Your LG TV won’t connect to WiFi because its WiFi module is broken. It could also be a software glitch that could be fixed by updating your firmware. If not, it may be because your TV has a bad setup. 


LG TV not connecting to WiFi: 11 fixes


#1: Troubleshoot your TV’s Internet connection

Troubleshooting should always be your first step to identifying any problem.

This helps you narrow down the possible reasons causing the issue.

Let’s start by troubleshooting your TV’s network connection. To do that, LG recommends you to:

Step 1: Turn off Quickstart

Quickstart is a setting on your LG device that only sets it to standby mode whenever you turn it off.

To completely restart your TV, you must disable Quickstart:

  1. Press the ‘Settings’ button on your remote.
  2. Go to ‘All Settings’.
  3. Choose ‘General’.
  4. Select ‘Quickstart’.
  5. Toggle it off.

Step 2: Power cycle your LG TV

Power Cycle Your LG TV

Power cycling rids your TV of any residual charge that may be causing internal problems.

  1. Turn off your LG TV.
  2. Unplug your TV from the socket.
  3. Press and hold the power button for 30 seconds.

Step 3: Turn the TV back on

  1. Plug your TV back in.
  2. Turn it on.
  3. Go to your network settings, and try to connect to a Wi-Fi network.

If your Wi-Fi still isn’t connecting after troubleshooting, proceed to the below DIY fixes.

#2: Change the location settings

I strongly recommend you try changing the region settings of your TV.

Now, I know what you’re going to ask.

“But Peter, what does my location have to do with the Wi-Fi?”

Hear me out…

Many users have sworn by this location trick. 

So it might fix the problem for you as well.

And you don’t even have to stand up from the couch, all you need to do is:

Step 1: Changing region settings

  1. Press the ‘Settings’ button on your remote.
  2. Go to ‘All Settings’.
  3. Select ‘General’.
  4. Then go to ‘Location’.
  5. Press the ‘LG Services Country’.
  6. Toggle ‘Automatic’ off.
  7. Make sure that the country is set to where you currently live.

Step 2: Redo region settings

  1. If it’s already set to where you live, choose a different country.
  2. Power cycle your TV.
  3. Repeat steps #1.1 to #1.5.
  4. Under ‘LG Services Country’, select your country again.
  5. Restart the TV for one last time.

#3: Change DNS to 8.8.8.8 or 8.8.4.4

The Domain Name System, or DNS, helps us communicate with web servers.

See, every website, including streaming sites, has a unique IP address. Here are some examples of the IP addresses of some sites.

  • Google: 142.250.217.78.
  • Facebook: 157.240.3.35.
  • YouTube: 208.117.236.69.

DNS converts the URL that you type in your address bar into IP addresses.

So what does this have to do with your LG TV?

Default DNS is usually supplied by your ISP. But you can change it.

Google, way back in 2009, created two public DNS that is both secure and quick. These servers are:

  • 8.8.8.8.
  • 8.8.4.4.

According to LG TV users, changing their DNS to these supposedly fixed their Wi-Fi issues.

So, I urge you to give it a try… 

After all, it won’t take more than 5 minutes to:

Step 1: Go to your network settings

  1. Press the ‘Home’ button on your remote.
  2. Select ‘Settings’.
  3. Go to ‘All Settings’.
  4. Under ‘Network’, choose ‘Wi-Fi Connection’.
  5. Disconnect from any Wi-Fi network.
  6. Then, go to ‘Advanced Wi-Fi Settings’.

Step 2: Edit DNS settings

  1. Press the ‘Edit’ button on the lower-right.
  2. Toggle ‘Set Automatically’ off.
  3. Press the query box that corresponds to the DNS Server.
  4. Set it to 8.8.8.8.
  5. Power cycle your TV.

#4: Power cycle your modem and router

My motto in life? 

“When in doubt, power cycle.”

A.K.A. a complete restart of your electronics.

Here’s how to do it properly:

  1. Unplug both the modem and the router.
  2. Wait for 15 seconds.
  3. Plug the modem first.
  4. Wait for 1 to 2 minutes.
  5. Plug the router back in.
  6. Power it both on.
  7. Test if it works by trying to connect your TV to the Wi-Fi network.

#5: Factory reset

If your TV still has trouble connecting to a network, maybe it needs a clean slate.

A factory reset completely wipes all data and cache on your TV. Then resets every setting to default.

You can factory reset your TV using these steps:

  1. Press the ‘Settings’ button on your remote.
  2. Go to ‘All Settings’.
  3. Select ‘General’.
  4. Press ‘Reset to Initial Settings’.
  5. Choose ‘OK’.

After this, you’ll be prompted to set up your TV by entering your information.

#6: Remove your connection limit

Try to disconnect your phone from the Wi-Fi then connect the TV.

Did it work?

If the answer is yes, then you most likely have a connection limit on your Wi-Fi.

A connection limit can stop devices from connecting to a network if it exceeds a certain number.

Some Wi-Fi networks have this enabled to prevent stretched bandwidth.

There are 3 steps to disable the connection limit.

  1. Find your Wi-Fi’s IP address (see the steps below).
  2. Access your router’s web interface.
  3. Remove the connection limit using the interface.

Step 1: Find your Wi-Fi’s IP address

You first need to identify your router’s IP address.

The most common default IP addresses are:

  • 192.168.0.1 
  • 192.168.1.1

However, not all routers use those. To be certain, you need to:

  1. Use a laptop or a desktop PC. Make sure it’s connected to your Wi-Fi. 
  2. Open ‘Command Prompt’.
  3. Type ‘ipconfig/all’. Command Prompt is case-sensitive.
  4. Press ‘Enter’.
  5. Look for ‘Default Gateway’.

The 4 numbers separated by periods are your IP address.

Step 2: Access the web interface

Next, you need to access the website that allows you to edit your Wi-Fi settings.

Note: Your router’s default username and password are ‘admin’ and ‘password’ respectively.

  1. Open a web browser.
  2. Type your IP address in the address bar.
  3. Enter your router’s username and password.

If you don’t know your own username or password, you should contact your ISP.

Step 3: Change the settings

Every web interface is different with each brand of router.

For example, in Netgear routers, here’s how you can set a maximum amount of Wi-Fi users:

  1. Click the ‘WiFi’ setting on the left.
  2. Scroll down until you find ‘WiFiOptions’ and then press it.
  3. Select the ‘Max WiFi’ dropdown.
  4. Choose how many devices you want to connect to your Wi-Fi network.

#7: Move the modem closer

Sometimes, we tend to overcomplicate simple problems.

For example, have you tried moving your Wi-Fi modem closer yet?

Furthermore, there could also be several obstacles that are blocking your Wi-Fi signals. The most common of which are:

  • Walls.
  • Water.
  • Mirrors.
  • Tile floors.
  • Furniture pieces.
  • Other people’s Wi-Fi.

#8: Update your LG TV’s firmware

Your firmware is the software responsible for your hardware.

When the firmware fails or is outdated, this usually results in internal errors with your TV.

Including internet connectivity issues.

There are two ways to update your LG TV firmware:

  • With a flash drive.
  • By using the settings menu.

Through the settings menu:

  1. Press the ‘Smart’ button on your remote.
  2. Go to ‘All Settings’.
  3. Choose ‘General’.
  4. Select ‘About this TV’.
  5. Press ‘Check for Updates’.
  6. Wait for a few minutes so that LG can check if there’s an update available.
  7. If an update is available, press ‘Yes’.

With a flash drive:

Alternatively, you can also update your firmware using a flash drive.

Step 1: Download the latest firmware
  1. Using a PC, go to LG’s support home page.
  2. Type your TV’s model number into the query field.
  3. Select your TV model from the dropdown box.
  4. Download the latest firmware file.
Step 2: Extract and copy to a flash drive
  1. Go to where your download is.
  2. Right-click your download then select ‘Extract All’.
  3. Plug a flash drive into your PC.
  4. Create a folder called ‘LG_DTV’ on your USB.
  5. Copy the extracted file to the folder.
Step 3: Insert the USB into the TV
  1. Insert the flash drive to your TV.
  2. Open your TV and wait for a couple of seconds.
  3. There should be a prompt asking you if you want to install new firmware. Choose ‘Yes’.

#9: Use an ethernet cable

If you only need internet and not necessarily Wi-Fi for your TV, use an ethernet cable.

Many prefer the straightforwardness of setting up a Wi-Fi network. 

But an ethernet cable is a better way of giving internet access to any of your devices.

Remember that you’re sacrificing mobility and ease of Wi-Fi for:

  • Reliability.
  • Better latency.
  • Quicker speed.

“But where’s the ethernet port? I can’t find it.”

Ethernet ports should be available in most models of LG TVs. You can usually find them near your USB and HDMI ports, marked as ‘LAN’.

Once you’ve located your ethernet port, you can easily connect your TV. This is how:

  1. Buy an ethernet cable that is long enough to connect the TV to your router.
  2. Connect one end of the cable to the ethernet port at the back of your TV.
  3. Connect the other end to your router.
  4. For confirmation, a pop-up should appear at the top-right side of your screen. It should say ‘Wired network is connected’.

#10: Replace the Wi-Fi module

Sometimes the problem isn’t the software, but the hardware.

If you’ve exhausted all other options, you may need to open your TV.

Fortunately, replacing a Wi-Fi module is simple. You just have to:

Warning: Replacing an internal part of your TV will invalidate your warranty.

Step 1: Access the Wi-Fi module

  1. Buy a replacement module that is compatible with your LG TV.
  2. Lay your TV upside down on a smooth surface.
  3. Unscrew the back of your TV using a screwdriver.
  4. The Wi-Fi module is usually located at the bottom-middle part of your TV. Unscrew the remaining binds inside the back of your TV.
  5. Remove the plastic case that’s holding your Wi-Fi module.
  6. Flip the plastic case over. The small green board is your Wi-Fi module.

Step 2: Replace the module

  1. Unclip the old module.
  2. Remove the ribbon cable that’s connecting it to the mainboard.
  3. Place the new Wi-Fi module in its place.
  4. Clip both the binds and the ribbon cable back in.
  5. Put everything back together.

If you want to see someone replace the Wi-Fi module, you can watch this video:

#11: Contact LG Support

Whatever it is you’re going through, remember that you’re not alone.

Whether the problem is personal…

Or even with a TV that won’t turn on.

If you’re looking for a reliable technician to look over your TV, you can contact LG Support