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11 Ways To Fix A LG TV That Won’t Save The WiFi Password

LG Smart TV Won't Save WiFi Password

“Connect to the internet to access useful and fun content and applications.”

But you already did yesterday… 

And the day before…

Actually, a lot of times already…

Then why won’t your LG TV save your WiFi password?

Well, this is your lucky day as I have the solution for you.

Read on to discover:

  • 11 lightning-fast fixes for your LG TV’s WiFi password problem.
  • Reasons why your LG TV isn’t saving your password.
  • Other ways to connect your LG TV to the internet.
  • And a lot more…

Why won’t my LG Smart TV save the WiFi password?

There are a number of reasons your TV is refusing to store your password. The problems can lie from connection issues to hardware or firmware malfunctions. Fixes may range from basic reboots to settings tweaking.

11 fixes for your LG TV’s WiFi password problem

#1: Reboot your modem and router

Machines can have glitches. Good thing they can be solved by seemingly basic but effective fixes. Like rebooting your device.

And this might be one of the most common pieces of advice…

But it almost always works like magic.

In this case, you have to reboot your modem and router. And here’s how to do it:

  1. Turn off the modem and router.
  2. Unplug them from their power sources.
  3. Wait for a minute, then plug them back in.

Note: This is the most basic and the first troubleshooting you can do whenever your gadgets encounter network connectivity hitches.

#2: Power cycle your LG TV

If your TV fails to save your network information, then it might’ve encountered a system glitch.

And this is usually resolved by performing a power cycle.

It’s the process of draining the remaining power from your device. 

Moreover, it resets network activity. Usually, it also sorts out hanging or crashing issues.

So here’s how to power cycle your LG TV:

  1. Turn off your LG TV.
  2. Unplug it from the power source.
  3. Wait for a minute before plugging it back in.

You may also use your remote to perform a power cycle. Here are the steps to do so:

  1. Hold down the Menu and Volume down keys on your remote.
  2. Continue holding until the TV reboots.
  3. Release the buttons.

Read also: 9 Fixes: LG TV WiFi Keeps Disconnecting (How-To)

#3: Place your TV and router closer to each other

Sometimes, distance can affect your TV’s ability to receive WiFi reception.

Your TV might not have technically forgotten your WiFi password. Instead, it’s just out of the router’s range of reception.

Poor or intermittent signal prevents your TV from remembering your connection.

Placing the 2 devices nearer each other will address this problem. 

#4: Change the date and time settings

Another no-nonsense fix that actually works is changing your TV’s date and time settings.

This trick has been shared by the internet gods (aka regular internet people who came upon this fix accidentally).

Setting the time and date manually triggers a solution that fixes the WiFi issue.

To do that:

  1. Open Settings.
  2. Go to General.
  3. Click on Date and Time.
  4. Untick Set Automatically.
  5. Then manually set your local date and time.

#5: Update your LG TV’s software and firmware

Update Your LG TVs Software And Firmware

Making sure your TV has the recent updates allows you to have the most up-to-date features and fixes.

These enhance quality and security, fix bugs, or add new apps.

Here are steps to update your TV:

  1. Press Settings on your remote.
  2. Click All Settings.
  3. Choose General.
  4. Tap About This TV.
  5. Select Check for Updates.
  6. If an update is available, tap Download and Install.
  7. Once download is complete, the TV will reboot itself to apply the updates.

Warning: Don’t turn off or disconnect your TV from its power source while updating. This might cause hardware damage.

Updates may also be downloaded via USB and then installed on your LG TV.

The following things are needed for this: an internet-connected computer and a USB drive. You’ll also need the TV’s model number. Here’s where you can find it:

  • By accessing the menu.
  • On the sticker behind the TV.
  • On the label tag of its box packaging.

Here’s how to download and install via USB:

Step 1: Open a web browser on your computer.

Step 2: Go to

Step 3: Type the model number into the search box.

Step 4: Select the exact model from the list.

Step 5: Tap Models and Drivers.

Step 6: Download the latest software file.

Step 7: Extract and rename the downloaded zip file.

  1. Right-click the file and select Extract here.
  2. Right-click the extracted file and select rename.
  3. Rename the file to “LG_DTV.” (case-sensitive)

Step 8: Save the file to the USB drive.

Step 9: Disconnect the drive from your computer. 

Step 10: Plug it into your TV. Make sure the TV is turned on.

Step 11: Your TV will automatically access the drive and will prompt “USB Update Ready.”

Step 12: Select Start to begin update installation.

Warning: Ensure that the TV won’t lose connection to its power source and USB drive while installing updates. Installation interruptions may cause TV malfunctions.

#6: Save the SSID manually

SSID or Service Set Identifier is basically your network’s set name. 

Sometimes, hidden networks prevent your TV from connecting to the internet. 

Your TV might not remember the password solely because your router has a hidden SSID.

Manually saving the SSID is another way for your TV to remember your network.

Here’s how to set the SSID:

  1. Go to Settings.
  2. Select Network.
  3. Choose WiFi Connection.
  4. Select Set Expert.
  5. Tap Wireless.
  6. Choose Enter the SSID.
  7. Input the WiFi’s network name and password.

#7: Sign in the TV to your LG user account

A signed-in LG user account saves all the info and settings into your TV.

That includes your network or WiFi settings.

Doing this might help prevent having to input your passwords every time you use your LG TV.

Here are the steps to do it:

  1. Go to All Settings.
  2. Choose Advanced.
  3. Tap General.
  4. Select Account Management.
  5. Go to Account Credentials.
  6. Sign in with your account details
  7. Reboot your TV.

#8: Factory reset your TV

This is a drastic move. It’ll remove all customized settings, account names, apps, and WiFi passwords.

But resetting the TV to its original factory settings might just do the trick.

So here’s how to factory reset your TV:

  1. Go to All Settings.
  2. Click General.
  3. Choose Reset to Initial Settings.

You might want also want to check out this visual guide:

#9: Change DNS 

Domain Name Server transforms the IP addresses. The server identifies your network and gives an address to your location.

Having to look for an address rather than a string of random numbers is a more efficient way of web browsing.

Some servers can have more users than others.

So changing the DNS to a less congested one can influence your network’s speed.

These are the steps to changing your DNS Settings:

  1. Go to All Settings.
  2. Choose Network.
  3. Select Advanced WiFi Settings.
  4. Tap Edit.
  5. Uncheck “Set Automatically.
  6. Input
  7. Hit Connect.

#10: Turn off Quick Start

Quick Start puts your TV in standby mode so it boots faster the next time you want to use it.

This is one of the features that makes your LG TV “smart.”

But it’s known to cause glitches. Toggling it off might resolve the TV’s WiFi issue.

To turn off Quick Start:

  1. Press Home on your remote.
  2. Choose All Settings.
  3. Tap General.
  4. Select Quick Start and toggle it off.

#11: Contact LG Support

I have scoured the internet and followed all the tips…

But my LG TV just won’t save the WiFi password.”

Then it’s time to contact their good ol’ customer service.

You may chat or email them.

Or call Home Appliance & Electronics Support at 800-243-0000. Their lines are open Mondays to Sundays, from 8 AM to 9 PM EST.

Further reading: LG TV Not Connecting To WiFi: 11 Ways To Fix It

BONUS: Use other tools to stream on your LG TV

My TV is beyond saving!”

Hush now, my friend. There’s still light at the end of the tunnel.

These additional gears can connect your screen to the internet.

#1: Ethernet cable

An ethernet cable directly connects your TV to the modem via a cord.

This is a quick and straightforward fix for all your connectivity issues.

#2: Streaming devices

These media devices connect your TV to the internet. Then it’ll allow you to use apps and stream content again.

There are several available choices like:

These devices load faster and smarter than your Smart TV. That’s because they have newer technology.

With that, it makes them a great investment for your TV needs.