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LG Smart TV Apps Not Working: 9 Causes & Fixes (2022)

LG Smart TV Apps Not Working

LG smart TVs are among the most highly-rated ones out there…

And yet, the apps on yours stopped working.

“So much for being the best…”

Well, before you question its abilities further…

I’m here to teach you simple ways to fix that.

And not long after, you’ll experience LG TV’s glory again.

Continue reading to learn:

  • How to quickly fix your LG Smart TV apps that run slowly.
  • 9 reasons why your LG Smart TV apps are not working properly.
  • And that’s only the beginning…

Why are my LG smart TV apps not working?

Your LG Smart TV apps aren’t working because you have issues with your Internet speed. Or your apps or software aren’t updated. Moreover, it might be due to your TV reaching maximum storage capacity.


LG smart TV apps not working: 9 causes & fixes


#1: You have a poor Internet connection 

Slow Internet connection is the most common cause of sluggish LG smart TV apps.

So if your Wi-Fi network has poor Internet speed…

Then, your TV might not connect to your Wi-Fi.

When that happens, you might want to check out these quick fixes below.

To troubleshoot your Internet connection problems:

Restart your modem or router

You can restart your Wi-Fi with these steps:

  1. Unplug your modem or router from its power source.
  2. Leave it unplugged for 30 seconds.
  3. Plug it back.
Increase your TV’s Internet speed
Increase Your TV's Internet Speed

Check your TV’s signal strength. You want it to be as high as possible.

Normally, your Internet package comes with a specific bandwidth. 

What’s that?

It’s the maximum amount of data transferred over the Internet.

Bear in mind that streaming platforms such as Netflix need an Internet speed of at least 5 Mbps.

But, it’s not only your LG smart TV that’s connected to your Wi-Fi. That also includes your smartphones, PCs, etc.

So you want to speed up your Internet connection by doing any of the following:

  • Using an ethernet cable.
  • Moving your Wi-Fi closer to your TV.
  • Disconnecting other devices from your Wi-Fi.
Check and update your TV’s DNS server manually

LG recommends your smart TV connect to DNS server 8.8.8.8.

But what does a DNS server do?

A DNS Server helps you reach websites with your IP address.

If your TV’s DNS server isn’t compatible with your IP address:

To check your smart TV’s DNS server:

Step 1: Press the Home/Smart button on your remote.

Step 2: Select Settings in the upper right corner.

Step 3: Look for All Settings at the bottom right corner, then select.

Step 4: Navigate the menu on the left, then select Network.

Step 5: Choose Wi-Fi Connection.

Step 6: Select Advanced Wi-Fi Settings.

Step 7: Check DNS Server if connected to 8.8.8.8.

Step 8: If your DNS server is not connected to 8.8.8.8.

  1. On the Advanced Wi-Fi Settings screen, click Edit.
  2. Enter DNS Server with 8.8.8.8.
  3. Click Connect.

You might also want to check out: How to Connect LG TV to Wi-Fi Without Remote

#2: You need to restart your TV 

Your LG Smart TV is smart because it allows you to browse and watch on its apps.

But, using it with several apps opened would slow down your TV.

When this happens, you might want to restart or reboot your TV.

To reboot your LG smart TV:

  1. Press and hold the Volume Down and Power keys on your remote for 12 seconds.
  2. Release the keys.
  3. Wait for the LG WebOS logo to appear.

#3: Your apps aren’t updated

Updating your apps allows you to enjoy their latest content and features.

Not doing so would prevent your apps from working properly.

If this seems to be your case, read below on how to update your LG smart TV apps.

To update your apps: 

  1. Press the Home/Smart button on your remote.
  2. Select LG Content Store.
  3. Look for Apps, then select.
  4. Tap All.
  5. Click My Apps.
  6. Choose your preferred app, then click Update. 

You can also update all your apps by selecting Update All.

#4: Your apps aren’t available in your country or region

Did you buy your LG Smart TV abroad?

If so, you might want to check your TV’s location settings.

LG stated that there’d be features and apps available in selected countries.

So if you purchased your TV overseas…

There are features and apps that you might not access in your current location.

But don’t worry, you can adjust your smart TV’s location settings.

To change your LG smart TV’s location settings

  1. Press the Home/Smart button on your remote.
  2. Select Settings found in the upper right corner.
  3. Look for All Settings in the bottom right corner, then select.
  4. Navigate the menu on the left, then select General.
  5. Choose Location.
  6. Click LG Services Country.
  7. Uncheck Set Automatically.
  8. Select your current country or location.
  9. Select Yes to confirm this action.

#5: Your TV isn’t updated

Your TV Isn't Updated

Does your Smart TV still lag even if you’ve already updated your apps?

You might want to check your TV’s software to see if it has pending updates.

Software updates keep you updated with the newest features and content. 

To update your LG smart TV’s software: 

  1. Press the Home/Smart button on your remote.
  2. Select Settings found in the upper right corner.
  3. Look for All Settings in the bottom right corner, then select.
  4. Navigate the menu on the left, then select General.
  5. Select About This TV.
  6. Click Check for Updates.
  7. If an update is available, select Download and Install.
  8. Once the download is finished, turn off your TV for 10 seconds, then turn it on to install.

Note: You can receive automatic updates by switching Auto Update on.

#6: Your date and time settings aren’t updated 

You might often overlook your smart TV’s date and time…

But doing so would slow down your TV.

Bear in mind that your LG smart TV relies on the Internet…

Not setting it to the current date and time settings would prevent you from using and updating your apps.

To update your LG smart TV’s date and time settings:

  1. Press the Home/Smart button on your remote.
  2. Select Settings found in the upper right corner.
  3. Look for All Settings in the bottom right corner, then select.
  4. Navigate the menu on the left, then select General.
  5. Select Time & Date.
  6. Check your Time Zone. If correct, proceed to Step 8. If not, go to Step 7.
  7. Uncheck Set Automatically, then find your current time zone.
  8. To set the current date and time automatically, check Set Automatically.

Your TV’s date and time will be set based on your location’s standard time. 

#7: Your audio isn’t in sync with your video

Have you noticed your smart TV’s audio delay while watching? Or worse, no sound?

It’ll be annoying watching your favorite movie as the dialogue delays.

If any of this happens to your LG smart TV, you might want to check your sound system.

To check your TV’s sound system:

  1. Press the Home/Smart button on your remote.
  2. Select Settings found in the upper right corner.
  3. Look for All Settings in the bottom right corner, then select.
  4. Navigate the menu on the left, then select Sound.
  5. Choose Sound Test.
  6. A test sound will play on the next screen. Click Yes if you can hear it clearly.

If you’re having problems with audio delay, you might want to fix your TV’s AV Sync Adjustment.

To manage your AV Sync Adjustment settings:

  1. Press the Home/Smart button on your remote.
  2. Select Settings found in the upper right corner.
  3. Look for All Settings in the bottom right corner, then select.
  4. Navigate the menu on the left, then select Sound.
  5. Click AV Sync Adjustment.
  6. Toggle AV Sync Adjustment and switch it on.
  7. Move the Internal Speaker slider to delay or speed up your audio.

Check your audio if it delays as your video moves forward.

#8: Your TV has insufficient memory space

Your LG Smart TV’s memory allows you to download, install, and access your apps.

But if your smart TV runs with several apps, your apps would crash.

You might consider clearing the memory cache from your TV.

To clear your smart TV’s memory cache:

  1. Press the Home/Smart button on your remote.
  2. Select Settings found in the upper right corner.
  3. Look for All Settings in the bottom right corner, then select.
  4. Navigate the menu on the left, then select Application Manager.
  5. Choose your preferred app.
  6. Select Clear Cache.

If your TV still lags after removing caches…

It might’ve reached maximum storage capacity.

You can troubleshoot this problem by deleting some of your apps.

To delete LG smart TV apps from WebOS:

  1. Press the Home/Smart button on your remote.
  2. Look for the pencil icon found in the lower right corner.
  3. Hover over the app your wish to delete
  4. Click the arrow up icon.
  5. A skull with an x icon will appear. Click this icon.
  6. Select OK to confirm this action.

#9: If anything doesn’t work out, reset your TV

If your smart TV runs too slow to delete some of your apps…

Then, resetting it can solve your problems. 

Bear in mind that resetting your LG smart TV would delete and reinstall your default apps…

So, make sure you have a stable Internet connection.

Then…

Reset your LG smart TV:

  1. Press the Home/Smart button on your remote.
  1. Select Settings found in the upper right corner.
  2. Look for All Settings in the bottom right corner, then select.
  3. Navigate the menu on the left, then select General.
  4. Click Reset to Initial Settings.
  5. Click to confirm this action.

Your TV will now restart and revert to its default settings.


People also ask:


How will I know which problem causes my apps not to work?

You’ll know which problem causes your apps not to work by checking the settings.

I know it’s time-consuming, especially if your TV lags or your apps crash.

But, addressing what’s wrong with your LG smart TV would help ease your mind.

So I suggest you take note of the causes and fixes for your LG smart TV above.